Shipping

Who will deliver my cart?

For delivery of your order, we don’t take any risk ! We choose FedEx, a leader in its field, a company that respects its delivery time and whose reputation is well established.

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What if the products are damaged ?

Please contact us at customercare@blackista.com as soon as you have opened the package and noticed the damaged products. We will exchange the products for you.

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What is your return policy ?

We accept returns within 30 days if products have not been opened. Please contact us at customercare@blackista.com and we will explain the return procedure.

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How much is customs duty ?

We ship from Canada and we offer customs duties and taxes to our US customers. You will not pay for it. If any problem occurs, please contact us at customercare@blackista.com and we will take care of it.

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How much is shipping?

You will see the exact fees that apply when you add your order to your shopping cart.

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How long will it take to ship ?

Your order will arrive approximately 3-5 business days from date of purchase.

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