For delivery of your order, we don’t take any risk ! We choose FedEx, a leader in its field, a company that respects its delivery time and whose reputation is well established.
We understand how important security is to you. When you place an order on www.blackista.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is an advanced consumer online security technique. You can be assured that your order will be placed safely and securely.
Please contact us at firstname.lastname@example.org as soon as you have opened the package and noticed the damaged products. We will exchange the products for you.
We accept returns within 30 days if products have not been opened. Please contact us at email@example.com and we will explain the return procedure.
We ship from Canada and we offer customs duties and taxes to our US customers. You will not pay for it. If any problem occurs, please contact us at firstname.lastname@example.org and we will take care of it.
You will see the exact fees that apply when you add your order to your shopping cart.
Your order will arrive approximately 3-5 business days from date of purchase.
Our hair care products are fresh products. The time that separates the moment the products are bottled and the moment you use them is minimized. They should be used within three months once opened.
Our products should be shaken before use. For specific instructions for each care, please refer to the product data sheet.